Shipping Destinations
We currently ship to the United States, US territories, and APO/FPO/PO addresses only. International shipping is not available at this time.
Delivery Options
All purchases are shipped with standard US Postal Service delivery option.
Shipping Charges
Purchases made at Kapaxen.com
Kapaxen.com charges a flat-rate shipping of $3.99 on all orders with shipping weight of less then 10 lb. On orders with shipping weight of 10 to 30 lb, a $25 flat-rate shipping will be applied.Purchases made at Amazon.com
Free shipping is available for Kapaxen products bought at Amazon.com marketplace. Please refer to Order with Free Shipping by Amazon page for more information. If you are an Amazon Prime member, please also see Amazon Prime Shipping Benefits. For other delivery options and shipping charges, please refer to Amazon Shipping & Delivery page.Shipping Time
Please note that the shipping time doesn't count weekends and US national holidays. You will be notified via separate emails once your order is placed and shipped. All shipments will be provided with tracking information.
|
Destination |
Estimated Shipping Time* |
|
Continental US street and PO box |
3 - 5 business days |
|
Alaska and Hawaii street and PO box |
3 - 7 business days |
|
US Protectorates street and PO box |
4 - 8 business days |
|
APO/FPO street |
18 - 32 business days |
* Deliveries to Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO, FPO may require additional shipping time.
Incomplete or Incorrect Shipping Address
Kapaxen.com is not responsible for returns or lost packages caused by customer submitting incorrect or incomplete address. Please make sure the correct information is provided when placing an order. If your order is not delivered to you and returned back to us by the carrier because of an incorrect or incomplete address, we will either issue a refund excluding shipping and handling fee or re-ship the order by charging an additional shipping fee. If an order is not returned to us and is in fact lost due to incorrect or incomplete address, you will be solely responsible for the loss, and no refund will be issued.
